1. Introduction
Welcome to Fysiek Atelier! We prioritize the privacy of our users. In this privacy policy, we explain what personal data we collect, how we use and protect it, and with whom we share it. By using our mobile application and website, you agree to the processing of your personal data as described in this privacy policy.
2. Who are we?
Fysiek Atelier is located at Noordhoven 17, 6042 NW Roermond, The Netherlands. We offer a mobile application focused on fitness, nutrition, recovery, and mental well-being. For questions regarding this privacy policy, you can contact Jasper Schmitz via info@fysiekatelier.nl.
3. What data do we collect?
We collect various types of personal data, including:
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Contact details: name, email address, physical address.
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Payment information: data required to process payments.
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User information: data voluntarily entered in the app, such as weight, sleep data, mental well-being, and motivation.
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Technical data: IP address, device and browser information, and browsing behavior on our website and app.
4. How do we collect data?
We collect personal data through the following channels:
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During the checkout process on our website.
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Via contact forms on our website.
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Through forms within the mobile application.
5. Why do we use this data?
We process your personal data for the following purposes:
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Analysis and improvement: To analyze the use of our website and app to improve user experience.
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Transaction processing: To handle payments for our services.
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Marketing: To send newsletters, offers, and other marketing communication (with your consent). Marketing cookies can be declined via the cookie banner.
6. Do we share your data with third parties?
Fysiek Atelier only shares your personal data with third parties when necessary to provide our services or when legally required. We work with the following partners:
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Pay.nl: for processing payments.
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Movement.so: for managing the mobile application.
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Google Analytics: for analyzing website and app usage.
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META Pixel: for marketing and advertising purposes.
We have agreements in place with all third-party partners to ensure your personal data is properly protected. We will never sell your data to third parties without your consent.
7. How long do we retain your data?
We retain your personal data no longer than necessary for the purposes for which it was collected, unless we are legally obligated to keep it longer. This means we delete your data when it is no longer required to deliver our services or fulfill other described purposes.
8. Your rights
You have the right to:
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Access the personal data we hold about you.
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Correct inaccurate or outdated information.
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Request deletion of your data (“right to be forgotten”), provided this does not conflict with legal obligations.
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Restrict the processing of your data.
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Object to the processing of your data for direct marketing purposes.
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Transfer your data to another service provider (data portability).
You can exercise your rights by contacting us via info@fysiekatelier.nl.
9. Cookies and similar technologies
Fysiek Atelier uses cookies and similar technologies to improve the functionality of our website and app, collect visitor statistics, and optimize marketing activities. Marketing cookies can be declined via the cookie banner. For more information, please refer to our [cookie policy].
10. Data security
We have implemented appropriate technical and organizational measures to protect your personal data against loss, misuse, and unauthorized access. This includes data encryption, secure servers, and restricted access to your data.
11. Changes to this privacy policy
Fysiek Atelier reserves the right to update this privacy policy from time to time. Any changes will be published on our website and in the app. We recommend reviewing this privacy policy regularly.
12. Contact information
If you have any questions about this privacy policy or how we process your data, please contact us at:
Fysiek Atelier
Noordhoven 17, 6042 NW Roermond
Email: info@fysiekatelier.nl